Page 41
resources resources. • Coordination of component services provided by community resources (activity/component details, teaming for services, ongoing coordination, documentation in VJL) • Coordinator of participant reimbursement (braided funding). • Referral to services outside of employment and training (i.e. mental health services). ICAN-RU providers communicate/coordinate with community resources in several ways • Referrals to component services provided by a community resource. • Referral to services outside of employment and training (i.e. mental health services). • Collaboration within the local Creative Workforce Solutions (CWS) team. The CWS team is designed to streamline and improve services to Vermont Agency of Human Services customers and employers across the state by offering consistent, coordinated workforce development in local communities. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Case management services within the ICAN program are tailored to meet each participant’s individual needs and aligned with the strengths of the service provider. To ensure a personalized approach, assessments are conducted with each participant. These assessments guide the delivery of services, ensuring they are responsive, timely, and relevant. ESD oversees the provision of targeted case management by maintaining regular communication with ICAN providers. Oversight occurs through regional meetings, provider meetings, and provider calls. Additionally, the ICAN teaming model ensures participants receive services and case management from the provider best suited to meet their needs and preferences. ESD conducts quarterly reviews of program reports submitted by providers to verify that targeted case management and component services are being delivered. In-depth case reviews are also completed for each participant requesting reimbursement, ensuring program integrity and quality of service. A shared case management system and regular regional meetings support effective information-sharing among providers. This collaborative structure enables a coordinated, streamlined, and participant-centered approach to service delivery. ICAN-RU, targeted case management begins by helping participants identify goals that are meaningful and aligned with their individual interests. RUFA case managers and career coaches work collaboratively with participants to develop a Family Development Plan (FDP) that outlines these goals. To support progress, staff use the Goal, Plan, Do, Review/Revise framework. Participants select from a variety of goal sheets to identify the one that best suits their specific needs and objectives. This approach ensures that the process is tailored and empowering for each individual. Case managers and career coaches maintain regular contact with participants—meeting at least monthly, and more often as needed. Meetings are flexible and may be held in person (in-office or in the community), by phone, or virtually, based on participant preference and availability. Case notes are kept for each participant to help staff stay organized and track progress. Goal sheets are used to document achievements and adapt plans as needed. Supervision and case consultation are regularly used to address challenges, explore resources, and ensure the highest quality of support is provided. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? 1/29/26, 10:27 AM State Plan VT FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-vtfy26stateplan//index.html 41/159