2300.2.1 Process to Take Action on Unscheduled Changes

Unscheduled changes are those that are reported outside of the Interim Report or Recertification .

Allow the household ten days from the date the change is reported to provide required verifications.

Act on changes within ten days of the date the change was reported.

The date a change is reported is the date: the household reports the change by telephone, the household reports the change in-person, information is received from another source regarding a household change, or a written notice is received in the office, including the ESD 200, Change Report .

ACCESS generates the ESD 220, Notice of Decision, to inform the household of the effect of the change on their benefits.

CATN the date the change is reported, and the actions taken.