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VIRGINIA DEPARTMENT

OF SOCIAL SERVICES ENERGY ASSISTANCE

11/13 TABLE OF CONTENTS, PAGE 2

CHAPTER SUBJECT PAGE

G. CRISIS ASSISTANCE (cont) 9. Payments 14 a. Where to Enter Benefit Amount 15 b. Add Additional Monies Needed to Pay Bill 15 10. Appeals 15 11. Selling for Profit 16 APPENDIX A Security Deposit Option Plan 1-2 APPENDIX B Crisis/ Cooling Credit Authorization 1

TRANSMITTAL #13-1