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VIRGINIA DEPARTMENT

OF SOCIAL SERVICES ENERGY ASSISTANCE

11/13 TABLE OF CONTENTS, PAGE 1

CHAPTER SUBJECT PAGE

G. CRISIS ASSISTANCE 1. Purpose 1 2. Administration 1

a. Contracting 1 b. Program Dates 1 c. Outreach and Public Information 1 d. Community Resource Coordination 2 3. Eligibility Criteria 2 4. Applications/Reapplications 3 5. Processing Applications 4

a. Pending 4 b. Local Agency Denial 4 c. Eligibility Determination 4 d. Notices 5 6. Authorizations 5 7. Assistance Provided 6

8.

TRANSMITTAL #13-1 a. b. c. d. Repair of Inoperable or Unsafe Heating Equipment Security (Code A) Replacement or Purchase of Heating Equipment (Code B) Provision of Supplemental Heating Equipment/Maintenance (Code T) Deposit for Utility Distribution Services or LP Gas Tank (Code D) 6 7 9 10 e. f. g. h. Payment for Emergency Shelter (Code G) Purchase of Space Heater for Temporary Use (Code F) Purchase of Primary Home Heating Fuel (Code W) Payment of Primary Heat Utility Bill (Code X) 11 11 12 13 Heating Equipment Benefits 14 a. b. Maximum for Combination of Repair, Trip Charge or Maintenance Maximum Maintenance or Supplemental Equipment 14 14 c. Maximum for Equipment 14 d. Maximum for Multiple Types of Assistance 14 e. Maximum Trip Charge 14