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VIRGINIA DEPARTMENT

OF SOCIAL SERVICE ENERGY ASSISTANCE

01/03 VOLUME IX, CHAPTER D, PAGE 8 d. Household Moves In From Another State When a household moves in from another state, assistance provided from the other state will not be counted in determining a benefit amount. e. Household Moves Within Same Locality

1) Before Benefits Are Determined

a) The agency must change the address in the system.

b) If the case is in A1 or R1-R4 status, the LDSS must secure vendor and fuel type change information.

c) If the case is in R4 status, the LDSS must change the address and any other case information received when the change is reported.

d) If the case is denied or closed, note the changed information in the case record.

2) After Benefits Are Determined

a) Benefit amount will not be recalculated.

b) The LDSS must change the address in the system.

c) If appropriate, the LDSS must change a fuel type or vendor number.

f. Household Moves to New Locality

1) Before Benefits Are Determined

a) Original locality must deny the application in the system or if the application is approved, close the case.

b) New locality may accept new application during the application period.

2) After Benefits Are Determined

a) Original locality must close the case.

b) New locality must deny application.

TRANSMITTAL #03-1