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THE VIRGINIA INITIATIVE FOR EDUCATION AND WORK PROGRAM (VIEW) TANF MANUAL
APPENDIX B
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SCOPE OF SERVICES INCLUDES: YES NO COMMENTS: Explanation of the roles of the contractor and the agency in providing the service. Detailed summary of activities. Explanation of the contractor's responsibility regarding reports. Description of the numbers and kinds of customers who will receive the service. (i.e., age 25-35, volunteers, high school graduates, etc.). Statement of the time frame for the service including beginning and ending dates. Description of the specific outcomes anticipated for customers receiving the services, the number of participants to achieve those outcomes and the time frames outcomes will be achieved (i.e., average wage expected and the number obtaining employment, the number completing training, etc.). Detailed breakdown of all cost associated with the provision of the service. Description of the contract monitoring which will be carried out by the agency. Definition of what will constitute acceptable performance by the contractor. Description of the action taken both in regard to the contract and in regard to continuation of the service should performance be unacceptable.
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