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VIRGINIA DEPARTMENT OF SOCIAL SERVICES HANDLING CHANGES
10/24 VOLUME V, PART XIV, APPENDIX I , PAGE 1
CHANGES IN INCOME, DEDUCTIONS, RESOURCES
Within 10 days of the report from one of the four sources listed in Part XIV.A.2, the BPS must:
• Determine the amount: Income: Frequency, rate, dates of receipt Deductions: Frequency, amounts, due dates, entitlement
• Include in existing calculations to determine continued eligibility and benefit level.
• Compare to gross/net income standards, resource or deduction maximum, as appropriate.
After change evaluation, is the household still eligible?
Yes
No
Unknown
Send 10-day advance notice if the benefits decrease. Verification needed at recertification.
Send Notice of Action if the benefits increase. Verify new information before Month 2. If not verified, amount is returned to the original amount.
Send 10-day advance notice to close case or to suspend case for one month. Verify information if questionable.
Household must clarify or verify change within 10 days.
Contact the household informally. If the household does not respond or take sufficient action, consider the information at recertification or for the interim, whichever is first.
The BPS must normally make changes for the month after the month the change is reported. Except for household composition changes, the BPS may give supplemental allotments for reevaluations made in the month of the change. The BPS may authorize supplemental allotments at the local agency’s discretion but must do so uniformly. If the agency makes voluntary supplements, the BPS must provide supplements for all comparable changes.
TRANSMITTAL #35