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3. Retroactive Authorization: If a LDSS issues a POSO with an effective begin date that occurs in the past, authorized attendance recorded outside of the nine-day back swipe limit, defined as the current day plus previous eight days, may be reported manually. 1. NOTE: If a provider has a problem with the POS device, the IVR system should be the back- up for submitting attendance. Manual attendance should only be the used as a final option. 2. All manual attendance must be submitted on the Manual Attendance Report Form (VaECC Provider Attendance Report form). Manual attendance report forms must be received by VDSS within 30 days of the end of the service period that is being reported. Each month is divided into two service periods, the first period runs from the 1st through the 15th of the month and the second service period runs from the 16th through the last day of the month.
Manual attendance forms will only be accepted by email as an Adobe PDF attachment sent to subsidyattendance@doe.virginia.gov. Forms that are submitted by any other method will not be processed or returned. For questions regarding manual attendance or provider payments, please refer the provider to the Subsidy Provider Services team (providerservices@doe.virginia.gov)..