16 Performance Goals and Measures, 2605(b)

16.1 Describe your progress toward meeting the data collection and reporting requirements of the four required LIHEAP (Benefit Targeting Index, Burden Reduction Targeting Index, Restoration of Home Energy Service, and Prevention of Loss of Home Energy Service). Include timeframes and plans for meeting these requirements and what you believe will be accomplished in the coming federal fiscal year. We continue to improve the quality of our data collection from year to year by following instructions given by Aprise as well as reconciling and un-duplicating data before it is reported. We are fine tuning the data collected from our eligibility system, eREP, so that we get more consistent and reliable data. eREP is a great system and we are learning to work with all the options that it has. We have made many improvements with our data and are continuing to improve the quality of the data for the required reports. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.