15 Training

15.1 Describe the training you provide for each of the following groups: a. Grant recipient Staff: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: Staff are encouraged to attend the LIHEAP annual training. This training will be in person. We identify trends in processing to provide targeted training throughout the year on an as needed basis. We will also offer in person and virtual supervisor meetings at, at least quarterly, so each agencies leadership will be able to learn from and discuss best practices from other agencies. NEADA and NEUAC conferences available to learn new ideas from other states. We participate in webinars and other virtual meetings and conferences. b. Local Agencies: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: On-site training How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: c. Vendors Formal training conference How often? Annually Biannually As needed Other, describe: Policies communicated through vendor agreements Policies are outlined in a vendor manual Other, describe: 15.2 Does your training program address fraud reporting and prevention? Yes No If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.