DIRECT SERVICES PROGRAM MONITORING
(a)Department personnel not employed to perform functions…#
(a) Department personnel not employed to perform functions directly under a direct services program must be designated to monitor those programs from a statewide perspective. The designated personnel shall collect, monitor, and analyze data relating to direct services programs and report outcomes and trends to program managers and, as necessary, the commissioner or other appropriate executive management.
(b)The monitoring function under Subsection (a) must…#
(b) The monitoring function under Subsection (a) must include monitoring of:
(1) performance data from all regions and all direct services programs to identify trends; and
(2) case review data to ensure compliance with the case review system under Section 117.092 .
(c)Personnel designated to perform the monitoring function…#
(c) Personnel designated to perform the monitoring function required by this section shall work with direct services program staff to develop objective and detailed outcome measures for the programs.