C-2210 Phone Contact

Revision 24-3; Effective Sept. 1, 2024

To establish the identity of a person who claims to be the applicant, recipient or personal representative, request the following:

the Social Security number, date of birth or other identifying information for the applicant or recipient, or their representative;

to call the person back at a number that has been verified as belonging to the person or their representative.

Establish the identity of attorneys or legal representatives by asking the person to provide Form H1003 , Appointment of an Authorized Representative, completed and signed by the applicant or recipient.

Contact the HHS Office of Chief Counsel upon receipt of any requests for confidential information from law enforcement, state officials or legislators.

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C-2210 Phone Contact

Official source

Revision 24-3; Effective Sept. 1, 2024

To establish the identity of a person who claims to be the applicant, recipient or personal representative, request the following:

the Social Security number, date of birth or other identifying information for the applicant or recipient, or their representative;

to call the person back at a number that has been verified as belonging to the person or their representative.

Establish the identity of attorneys or legal representatives by asking the person to provide Form H1003 , Appointment of an Authorized Representative, completed and signed by the applicant or recipient.

Contact the HHS Office of Chief Counsel upon receipt of any requests for confidential information from law enforcement, state officials or legislators.