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Tennessee Housing Development Agency 2025 LIHEAP Policy Manual for Regular and Crisis Assistance 46

• Energy Conservation Education Offering classes where clients can learn practical ways to reduce energy consumption. Clients must sign a participation agreement, and pre/post energy usage data must be shared or collected directly from the vendor. Examples of Energy Conservation Education: o Developing and instructing energy education exhibits, videos, and hands-on instructional materials. o Providing incentive benefits to households for attending energy education classes, such as offering gift cards to local hardware stores for energy- efficient products. • Energy Saver Kits Distributing kits to clients who agree to install the items and track the impact on energy usage. Clients must sign a Client Commitment Form and provide pre/post energy usage data to measure effectiveness. These activities should be structured in ways that maximize client engagement and program effectiveness, helping households transition to reduced energy consumption while gaining long-term energy security.

5.3 Allowable Energy Conservation Expenditures Services provided under Assurance 16 are eligible for reimbursement from Assurance 16 funds rather than administrative funds. Documentation of these activities is necessary to demonstrate that clients benefited from services that effectively reduced their energy needs. Allowable expenditure costs under Assurance 16 include services that encourage and enable households to reduce home energy needs, such as: • Salaries and Benefits Staff time dedicated to conducting and collecting reporting information for Assurance 16 activities is reimbursable. Staff must track actual time spent on these activities, and time billed must reflect actual hours worked, not estimated hours. • Travel Costs associated with travel for Assurance 16 activities, such as traveling to a homebound client for case management or attending an energy conservation class, are reimbursable under Assurance 16. Travel documentation must clearly indicate that it is for Assurance 16 purposes. • Supplies The cost of Energy Saver Kits, as well as other materials such