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Tennessee Housing Development Agency 2025 LIHEAP Policy Manual for Regular and Crisis Assistance 1

Disclaimer

The Low Income Home Energy Assistance Program (LIHEAP) Manual is developed by the Tennessee Housing Development Agency (THDA) in collaboration with community partners. It is intended as a guiding document for contracting LIHEAP agencies, including counties, local governments, and municipalities administering the LIHEAP program throughout the State of Tennessee.

THDA retains the right to amend policies and procedures outlined in this manual at any time during the fiscal year (FY). Any guidance, policy update, or clarification issued through broadcast emails or official transmittals after the publication of the current Fiscal Year manual will supersede the relevant provisions contained herein.

The most current version of the LIHEAP Program Manual, including revision notices and program-related memos, is posted on the THDA website: https://thda.org/government-nonprofit-partners/energy-assistance- programs/low-income-home-energy-assistance-program-liheap-for- administrators