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Administrative Manual Section: General Administrative Procedures and Compliance Policy Manual Number: 200.030 Chapter: The Application Process

May 1, 2024

Division of TennCare 4

7. When an Application May Be Submitted

Applications may be filed at any time throughout the year. In-person interviews are not required to complete or submit an application, or to renew eligibility.

8. Applicant Requirements

Applicants must provide complete and accurate information regarding their individual circumstances within specified time limits. Applicants and enrollees must report changes in their individual circumstances within 10 days. Enrollees of TennCare Standard must report changes within 30 days. Failure to report changes within the required timeframe may be interpreted as a willful attempt to commit fraud and any resultant overpayment of benefits is subject to recovery by TennCare.

9. Limits on Information

Individuals are only required to provide information needed to determine eligibility, or for administration of TennCare, CoverKids, and MSP. TennCare may request information needed to determine eligibility for other IAPs.

Social Security Numbers (SSNs) may be provided for non-applicants on a voluntary basis. The SSN is used to determine eligibility for TennCare, CoverKids, and MSP and may be shared with the FFM to determine eligibility for IAPs. When an SSN is provided, individuals are informed that provision of an SSN by non-applicants is voluntary. An individual must also be told how his SSN will be used.

10. Obtaining an Application

To file an online application, an individual must visit https://tenncareconnect.tn.gov/. To file a paper application, an individual may request an application in any of the following ways:

a. Download the TennCare paper application at: https://www.tn.gov/tenncare/members- applicants/how-do-i-apply-for-tenncare.html; b. Request an application by calling TennCare Connect at 855-259-0701; or c. Visit a local DHS county office to pick up a paper application.

11. Valid Application

The following information is the minimum required information needed for TennCare to accept an application:

a. Applicant’s name; b. Applicant’s mailing address; and