Page 323

Page | 322 19390 OTHER COLLECTION ACTIONS & UNSPECIFIED JOINT COLLECTIONS

ORFI may employ any other collection actions to collect overpayments. These include, but are not limited to:  Referrals to state tax refunds  Wage garnishments  Lottery offsets  Property liens  Small claims court.

When an unspecified payment is received for a TANF and SNAP overpayment, ORFI may prorate the amount collected between the two programs. If the payment specifies which program it is intended, no proration will occur.

19400 SUBMISSION OF PAYMENTS

All cash collections will be promptly transmitted to the assigned ORFI Recovery Coordinator, and each payment will be accompanied by a cash transmittal and the original of the Department's serially numbered receipt form. All collections will be accepted in the form of money orders, certified bank draft, cashier's check or other form of guaranteed payment. Payments for claims determined to have occurred due to suspected intentional program violation may be accepted by DSS but are subject to the Office of Recovery and Investigation's approval. If disapproved, the payment instrument will be returned to the household.

19500 METHOD OF COLLECTION TYPE OF CLAIM CALCULATING THE AMOUNT ORFI SENDS DEMAND LETTER LUMP SUM REPAYMENT AGREEMENT ALLOTMENT REDUCTION Agency Error (caused by DSS)

Go back 12 months plus discovery month

Yes (but just informational, not a demand for payment) State will pay back the benefits Inadvertent Household Error (not deliberately caused by household)

Go back 12 months plus discovery month

YES

YES

YES

Automatic if no response to demand letter ($10 or 10% of the allotment) Intentional Program Violation (determined by court, administrative hearing, signed waiver/consent form)

Go back 6 years plus discovery month

YES

YES

YES

Automatic if no response to demand letter ($20 or 20% of the entitlement)