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Page | 280 15200 6 MONTH REPORT REINSTATEMENTS Households that file an incomplete report form after auto close should NOT be reinstated. Procedures below explain action for both a complete and incomplete report form filed after auto close. The examples use December as the report month with the 6 month report form due by 11/20. If the form is submitted complete or incomplete after 12/31, the household must reapply. Report form submitted complete – reinstate the case and update the MONT panel to C, enter required information on ACCESS and approve the new results. Household remains eligible OR household closes for another reason such as income.

Report form submitted incomplete – do NOT reinstate the case. Send the household the DSS- EA-349 clearly stating what the household needs to provide to make the 6 month report form complete. Update the narrative to reflect the date the form was received and information documenting why it was incomplete.

Please remember the importance of our customers receiving a clear and correct notice of why the case is being closed or the application is being denied.

Example 1: No 6 month report form filed. Case auto closed November 25. The report form was received November 26, and all the necessary information is included. Reinstate the case for December, update the MONT panel to C, enter the changes on ACCESS and approve the new results. Household remains eligible OR household closes for another reason such as income.

Example 2: No 6 month report form filed. Case auto closed November 25. The report form was received December 26, and all the necessary information is included. Reinstate the case for December, update the MONT panel to C, enter the changes on ACCESS and approve the new eligibility results. Example 1: No 6 month report form filed. Case auto closed November 25. The report form was received November 26. Send out a DSS-EA-349, Six Month Notice of Action clearly stating the information the household needs to provide and showing the case remains closed effective 12/1. Update the narrative to reflect the date the form was received and information documenting why it was incomplete. The ACCESS case remains closed unless the missing information is timely received.

Example 2: No 6 month report form filed. Case auto closed November 25. The report form was received December 26. Send out a DSS-EA-349, Six Month Notice of Action clearly stating the information the household needs to provide and showing the case remains closed effective 12/1. Update the narrative to reflect the date the form was received and information documenting why it was incomplete. The ACCESS case remains closed unless the missing information is timely received. Make sure the household is given 10 days from the date the notice is mailed to provide the missing information – in this case, 01-05.