Page 151

Page | 150

While many of these situations are legitimate, others reveal large amount of unreported income which must be resolved quickly. Discuss discrepancies (between the wage information and file information from the same time period) with the customer. If it is determined income that should have been reported, the household is responsible to resolve the discrepancy and provide verification of the income, even if from a previous certification period. Households that cannot resolve the discrepancy or give satisfactory documentary evidence must designate a collateral source for the Specialist to use in verifying the information.

8403 NEW HIRE HITS (SD EMPLOYERS)

New hire hits are currently received from South Dakota employers through a weekly match with the SD Department of Labor and Regulation. These alerts are sent to Benefits Specialists through ACCESS mail. The ACCESS mail will show the case number, hire date, name of the individual hired, and the employer information including name, address, and phone number.

Once a new hire hit is received Benefits Specialists are to double check to see if the income has been reported by the household. If the income has not been reported, then use the following procedures: 1. Send the “New Hire” macro to the household and narrate.

2. Information received from the new hire hit should be added to a JINC panel with $0 income prospected, “OTH” as the source code and “N” for verification. 3. If the household reports the income, at the next 6 month report or renewal, the Benefits Specialists should update the JINC panel to reflect the appropriate income, source code and verification code. 4. If the household fails to report the income at the next 6 month report or renewal, the 6 month report or renewal should pend until clarification of the job hit is received. a. If it is a 6 month report form, the Benefits Specialists should incomplete the form and send the EA-349 requesting information about the employment. b. If it is a renewal, the EA-300 should be sent requesting information about the employment.

Specialists should contact the household directly when a new hire hit is received, and the household is within $100-$200 of the income limit for a household of their size.

8404 NATIONAL DIRECTORY OF NEW HIRE (NDNH) DATABASE

On a monthly basis, SNAP recipients are matched with a National Directory of New Hire (NDNH) database. The database is administered through the National Office of Child Support Enforcement and matches with employers in other states. The NDNH file does not include matches from South Dakota employers.

Example: The household did not report any earned income for an individual at application, nor did they report income at the renewal. However, the wage information shows the person has earned income during those months or if the wage information shows the earned income is over the household’s maximum gross income limit, but the household failed to report this. Example Narrative 1: Information was received from SD DLR that Angela may be employed with McDonalds. New Hire notice was sent to Angela.