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Chapter 4: Benefits, Heat Source & Heating Costs 4

(E) When Primary Heat Source is Inaccessible to Client A Client will be allowed to use electric heaters as their primary heat source ONLY if they are unable to use their primary heat source due to one of the following reasons: a. Their furnace is inoperable and they do not qualify for furnace repair or replacement; b. The household does not qualify for the re-connect program;

The caseworker must verify with the client’s original primary heat source supplier that the client is disconnected or that the vendor is unwilling to deliver fuel or propane to the client. The caseworker must also document this information either on the SS80 system or on the case file worksheet.

The caseworker should discourage the household from considering this as a heating option if at all possible because space heaters are only meant to supplement primary heating sources and are not intended to be run for extended periods of time which would create a fire hazard.