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TANF POLICY MANUAL

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1. Good Cause Exists If the participant provides CM with evidence of good cause for failure to comply, the CM completes the “good cause section” of the DSS Form 1264, and continues benefits. The CM refers the participant to a comparable component if the one in which he/she failed to participate in is no longer available.

NOTE: The client does not sign the DSS Form 1264 when good cause exists.

2. Conciliation Agreement When good cause does not exist, but the client agrees to comply according to the Employment Plan, the TANF Case Manager completes the DSS Form 1264, and the client signs the conciliation agreement. The circumstances surrounding the violation must be considered and an appropriate remedy must be identified. The responsibilities listed on a new Employment Plan must be fully explained to and signed by the recipient. The CM should enter an end date on PATS for the NONC/CONC action. The CM refers the participant to a comparable component if the one he/she failed to participate in is no longer available. The CM must document the case file and the participant's benefits will continue.

3. No Agreement - Conciliation Failed When the participant fails to show for conciliation appointment, fails or refuses to comply with TANF Work Requirements, the CM notifies the ES Worker of noncompliance and the ES Worker sends a timely notice and imposes the appropriate sanction.

The CM must add the Non-Cooperation Pending Sanction (NONC/PSAN) code on the PATS component service screen. The date entered for NONC/PSAN is the date that the notice of adverse action is sent.

NOTE 1. For full family sanction, the end date for NONC/PSAN is the last day of the month that the TANF case is open in CHIP. For individual sanction, an end date will only be entered for NONC/PSAN when the sanction is lifted, cured, or the TANF case is closed.

NOTE 2. For full family sanction of a two-parent case, the CM must add the Non- Cooperation Sanctioned Two Parent Family (NONC/SATP) code on the PATS component service screen.

4. Updating the Individual Employment Plan (IEP) Prior to completing the conciliation process documentation on the DSS Form 1264, the component activity fulfilling the participant's obligation must be listed on the Individual Employment Plan (IEP). The date on the newly revised IEP must be entered on the DSS Form 1264 prior to signature.

5. Duration of Conciliation Each conciliation agreement covers up to six months from the date of the DSS Form 1264 for all TANF Work Program activities initiated prior to the date the client signed the agreement.