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S N A P M A N U A L

230 (E) Statement clarifying if continued benefits were authorized or declined (F) Supporting documentation substantiating case action (e.g., notice, CHIP budget screens, etc.). NOTE: Hearing Officers do not have access to CHIP or SCOSA and therefore cannot review these systems to determine what is happening in the household’s case. The Economic Services worker or Economic Services supervisor must forward a copy of the same fair hearing summary and evidence to the household and Hearing Officer prior to the scheduled hearing.

NOTE: If the summary and evidence is sent by first class mail, the evidentiary packet should be sent at least five days prior to the hearing.

1 8 . 8 S C H E D U L I N G T H E F A I R H E A R I N G Upon receipt of an appeal request the Office of Administrative Hearings (OAH) will: • As a courtesy, notify by email the Economic Services worker and Economic Services supervisor whom OAH has identified as responsible for the most recent action when the hearing request was made and/or the action the household disputes. This is sent as a courtesy, to provide the Agency additional time to contact the household. If the Economic Services worker and Economic Services supervisor believe they were improperly identified, they should confer with the worker/supervisor they believe should be responsible for the hearing and inform OAH of the appropriate worker/supervisor that will represent the Agency. • Schedule the hearing using Microsoft Teams and invite the Economic Services worker and Economic Services supervisor. NOTE: If the Economic Services worker and Economic Services supervisor are unable to participate at the scheduled time, alternate arrangements may be made if the Hearing Officer is notified prior to a schedule letter being mailed. • At least 10 days prior to a scheduled hearing, the Hearing Officer will schedule the fair hearing using Microsoft Teams and invite the Economic Services worker and Economic Services supervisor. The Office of Administrative Hearings will notify the household in writing of:

• The date, time and place for a telephone (or face-to-face hearing through Microsoft Teams videoconferencing when requested)