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S N A P M A N U A L

229 1. A county may call OAH to withdraw from a fair hearing with the household on the phone;

2. A county may transfer the household to OAH to withdraw from a fair hearing. The county should stay on the line long enough to identify who they have on the phone, the household’s case number, and that the household wishes to withdraw, prior to transferring the call;

3. A household may call on his/her own and withdraw from a fair hearing; or

4. A household may write to OAH (preferably by email to appeals@dss.sc.gov) to withdraw from a fair hearing.

The Office of Administrative Hearings must send a written notice (order to dismiss) to the household within 10 days of the withdrawal request to confirm the withdrawal request and to provide the household with an opportunity to request their hearing be reinstated.

The notice must advise the household that it has 10 days from the date it receives the order to dismiss to inform OAH, the Economic Services worker or Economic Services supervisor that the household wishes to reinstate/reschedule the hearing.

If the household timely informs OAH, the Economic Services worker or Economic Services supervisor that he/she wishes to reinstate the hearing, the fair hearing must be held.

The 60-day time frame in Section 18.11 Fair Hearing Decision (3) Time frames will begin with the date the household notifies the Economic Services worker or Economic Services supervisor that the household wishes to continue the fair hearing process. The Economic Services worker or Economic Services supervisor or the Office of Administrative Hearings must reinstate a fair hearing as requested by the household at least once. The fair hearing request must not be denied if the household is aggrieved by action that differs from the reinstated action.

1 8 . 7 F A I R H E A R I N G S U M M A R Y The Economic Services worker or Economic Services supervisor must attach any supporting documentation to a summary which describes the events leading to and including the action that is in question.

The following basic information must be included in the fair hearing summary. The pages of the summary should be numbered to aid in locating information referenced in the hearing: (A) Case name, case number and name of the Economic Services worker (B) Benefit type, date of application and amount of over-issuance or under-issuance (C) Date of the notice of adverse action and dates of the questioned eligibility period (D) Logical, concise explanation of the county action