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S N A P M A N U A L

15 29.4 Resolution of Liabilities ....................................................................................... 290 Chapter 30 High Performance Bonuses ......................................................................... 291 30.1 General Rule ......................................................................................................... 291 30.2 Performance Measures ......................................................................................... 291 (1) Payment accuracy ............................................................................................. 292 (2) Negative error rate ............................................................................................ 292 (3) Program Access Index (PAI) ............................................................................ 292 (4) Application processing timeliness .................................................................... 293 SNAP Tool Kit ............................................................................................................................ 294 Appendix 1: SNAP Policy Manual Revisions ................................................................... 367 Appendix 2: Chapter 10 Resource Eligibility Standards ............................................ 446