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Child Care Scholarship Policy Manual 178
7.1.3 HAND-DELIVERED SVL’S A provider that receives a paper SVL may hand-deliver their completed, signed, original SVL to the drop box located at State Office SCDSS. Child Care Payables staff pick up from the drop box daily. A hand delivered SVL is processed with all other payments. Delivering the SVL to the drop box does not guarantee a quicker payment. Payment should still be expected to be made within 10-14 working days from the date of receipt. 7.1.4 PAYMENT INSTRUCTIONS Payment is expected to take from 10 to 14 working days from receipt of the completed, signed, original SVL. A provider is asked and expected to wait until the 14th working day before calling about payment. The provider is reimbursed by a paper check or direct deposit, for services delivered. See Payment Methods along with the applicable Remittance Advices and payment validation, and the next SVL, if appropriate. A provider receives a Provider Remittance Advice and payment validation with each reimbursement received. The Provider Remittance Advice identifies the client, child, and payment amount for each week of enrollment making up the payment total. A provider is expected to match the Provider Remittance Advice against the provider’s copy of the SVL to ensure proper payment for each transaction.
There are four types of remittance advice forms: 1) Paid Remittance Advice: This form indicates which clients and weeks were paid. 2) Rejected Remittance Advice: This form indicates which clients and weeks were not paid and the reason. 3) Adjusted Remittance Advice: This form indicates if funds were deducted from the provider’s check, the amount, and the reason. An adjusted remittance advice is sent only when there have been adjustments to the provider’s payment due to overpayments. 4) Grant Remittance Advice: This form indicates the amount of the grant paid. The provider may call the Control Center (1-800-262-4416) or email ProviderQuestions@dss.sc.gov with any questions regarding payment problems, and/or questions about transactions that did not process.