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6.10 TERMINATION OF SERVICES TO CLIENTS 6.10.1 WHEN A PROVIDER STOPS SERVING A CLIENT The provider must notify the client and the Control Center by calling the provider line at [1-800-262-4416] before discontinuing services to the client. The following applies when a provider wants to stop serving a client: • The reason for discontinuing services must be included, i.e. failure to pay fees or parent does not pick child up on time. The connection will end the last day of the service week, (always a Sunday) in which the provider asked the client to leave. • The client should be notified by the provider a minimum of three working days in advance of the effective date of the discontinuation of services. • The client should be allowed to finish any week in which the provider has billed for the client. NOTE: If the provider decides to stop serving a child in the middle of a week and does not allow the child to attend or finish the week, the client will be granted an early release to transfer the child to a new provider. The first provider will not be paid for that week of care.

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Official source

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6.10 TERMINATION OF SERVICES TO CLIENTS 6.10.1 WHEN A PROVIDER STOPS SERVING A CLIENT The provider must notify the client and the Control Center by calling the provider line at [1-800-262-4416] before discontinuing services to the client. The following applies when a provider wants to stop serving a client: • The reason for discontinuing services must be included, i.e. failure to pay fees or parent does not pick child up on time. The connection will end the last day of the service week, (always a Sunday) in which the provider asked the client to leave. • The client should be notified by the provider a minimum of three working days in advance of the effective date of the discontinuation of services. • The client should be allowed to finish any week in which the provider has billed for the client. NOTE: If the provider decides to stop serving a child in the middle of a week and does not allow the child to attend or finish the week, the client will be granted an early release to transfer the child to a new provider. The first provider will not be paid for that week of care.