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Child Care Scholarship Policy Manual 109

3.3 APPLICANT RIGHTS AND RESPONSIBILITIES Upon being approved for child care, the parent/caretaker receives a copy of their rights and responsibilities in an eligibility packet mailed to them. Additionally, the rights and responsibilities are available to the applicant on the last page of the application. 3.3.1 APPLICANT RIGHTS The applicant has the right to: Choose one of the following types of providers: o Child care center o Family child care home o Group child care home o Church facility o Neighbor, friend or relative. NOTE: A client receiving services under Child Protective Services or Foster Care may choose only a licensed facility or program (unless otherwise approved for a waiver to policy). See Exception Criteria for CPS and FC Child Care Cases. Receive a fair hearing, regarding any decision which results in the denial or termination of services, provided that decision is not due to lack of funding as lack of funding is not an appealable issue. The Notice of Appeal shall be in writing to: Individual and Provider Rights, SCDSS P.O. Box 1520 Columbia, SC 29202-1520

Note: Please include your contact information: First and last name, telephone number, and email address.

Make complaints or discuss areas of concern or suggestions regarding the Child Care Scholarship Program or their child care provider by calling 1-800- 763-2223. Visit their child anytime that they are in the provider’s care.

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Page 109

Official source

Child Care Scholarship Policy Manual 109

3.3 APPLICANT RIGHTS AND RESPONSIBILITIES Upon being approved for child care, the parent/caretaker receives a copy of their rights and responsibilities in an eligibility packet mailed to them. Additionally, the rights and responsibilities are available to the applicant on the last page of the application. 3.3.1 APPLICANT RIGHTS The applicant has the right to: Choose one of the following types of providers: o Child care center o Family child care home o Group child care home o Church facility o Neighbor, friend or relative. NOTE: A client receiving services under Child Protective Services or Foster Care may choose only a licensed facility or program (unless otherwise approved for a waiver to policy). See Exception Criteria for CPS and FC Child Care Cases. Receive a fair hearing, regarding any decision which results in the denial or termination of services, provided that decision is not due to lack of funding as lack of funding is not an appealable issue. The Notice of Appeal shall be in writing to: Individual and Provider Rights, SCDSS P.O. Box 1520 Columbia, SC 29202-1520

Note: Please include your contact information: First and last name, telephone number, and email address.

Make complaints or discuss areas of concern or suggestions regarding the Child Care Scholarship Program or their child care provider by calling 1-800- 763-2223. Visit their child anytime that they are in the provider’s care.