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OVERVIEW OF UNEMPLOYMENT COMPENSATION (UC) ABOUT THE UC PROGRAM UC is a program designed to provide temporary income between jobs to workers who lost their job through no fault of their own – for example, due to a layoff, plant closure, or lack of available work. Benefits are not available to all workers. For example, workers who were terminated from their job for misconduct cannot receive UC benefits. Other common examples of workers who cannot receive benefits are those who are not planning to become reemployed, or those who are either physically unable to work or are not available to work because they have other responsibilities or are away from home. Funding for the UC Program Pennsylvania’s UC program is funded through taxes paid by employers. WE ARE HERE TO HELP YOU L&I is here to assist you through your time of unemployment. To make sure you are paid benefits in a timely manner, please help us by: • Providing accurate and complete information • Responding to requests for information right away • Completing all requirements to maintain UC eligibility, as outlined in this handbook • Keeping your contact information up to date UPDATE YOUR CONTACT INFORMATION If you move or change your phone number or email address, let us know as soon as possible, even if you are not filing for benefits at that time. Failure to notify our agency of your current contact information may result in delays or being denied UC benefits. The only way to update your address or phone number in the UC system is by calling us at 888-313-7284. If you have a PA CareerLink® account or Reemployment Services and Eligibility Assessments (RESEA), update your contact information at www.pacareerlink.pa.gov. Please be sure to update contact information in both the UC and PA CareerLink® systems. For Fastest Service, Go Online You can check the status of your claim, review information, and more through our safe and secure website. Visit www.benefits.uc.pa.gov 24 hours a day, 7 days a week. Please visit Appendix A for detailed instructions on how to set up an online account. Visit this step-by-step video detailing How to File for UC Benefits Online and save time. Pennsylvania Unemployment Compensation Handbook 3