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REMAINING ELIGIBLE DURING YOUR APPEAL To maintain your UC eligibility, continue to search for work, complete weekly claim certifications, and report any money you earned during the claim weeks while your appeal is pending. If the appeal is decided in your favor, you will only be paid for the weeks for which you met the eligibility requirements. APPENDICES APPENDIX A – LOGGING INTO UNEMPLOYMENT COMPENSATION (UC) BENEFIT SYSTEM The username and password process are similar to the login process we recognize from most password-protected applications, such as online banking apps. Before you log into your UC account, use this table to identify your situation: Active User Inactive User New User If you are an active user, you will see no changes. Use your login credentials like normal. If you forget your username or password, please use the “Forgot Username/Password?” link to retrieve your credentials. If you've previously logged in and get the warning message below telling you to try again, you will need to reset your password. If you login successfully, no further action is necessary. You are considered a new user if you have recently applied for UC via phone, but have never logged in. During the application process a username and password were created on your behalf. If you recall this information, simply login. If you forget your login information, or it was not provided to you, please use the instructions in this guide to retrieve your username and/or reset your password. PASSWORD RESET The screens below illustrate the steps you should take if you forget your password or are inactive due to not logging in within the past month or longer. Click on “Forgot Username/Password?” Pennsylvania Unemployment Compensation Handbook 14