Method for Delivery of Benefits
(1) Benefits are delivered several ways, depending on the program and client situation. Send all mailed benefits to the client's residential address. A rural route box number is acceptable as a residential address.
(2) Make either of the following exceptions on a case-by-case basis if directions to the home are included in the case record:
(a)A post office box number can be used if any of the…#
(a) A post office box number can be used if any of the following is true:
(A) There is no mail service to the client's home.
(B) The client lives in a nonstandard living arrangement.
(C) There have been verified cases of benefits being stolen from home mailboxes in the client's neighborhood.
(b)Use General Delivery only if it is the client's sole…#
(b) Use General Delivery only if it is the client's sole means of mail receipt.
(3) Give immediate-issue benefits to the client in the branch office or check-cashing facility if benefits cannot otherwise be issued within the program requirement for immediate need.
(4) For OSIPM-ICP, benefits are issued only by direct deposit into a bank account designated by client.