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826 Chapter 4:Working with families • Section 10: Support service payments (07/2026) Additionally, if existing rules, policies, or processes serve as barriers to equitable and timely access for individuals and families, please notify the TANF Policy Box for review and consultation. You are also encouraged to talk with your manager, engagement specialist, or contact the TANF Policy Box if you are uncertain how to support families receiving support services funding. Supporting Personal Development Plans (PDPs) Service delivery staff support families in attaining economic stability and mobility by providing support services payments to eligible JOBS participants to engage and participate in JOBS activities as outlined in their PDP. Payments can be made for items such as transportation or tools necessary for a job offer. They may also include other payments needed to be successful in plans to address work readiness, education, or family stability. Support service payments are authorized in advance of the participant beginning the JOBS activity or employment. They should be issued in time for the participant to be able to participate in the planned activities. Reimbursements are not allowable. In approving support service payments, lower-cost alternatives must be considered. Family coaches should work collaboratively with families to seek resources as appropriate and use support service payments as needed. Oregon Administrative Rule(s) 461-190-0211 — Case Plan Activities and Standards for Support Service Payments; JOBS, Pre-TANF, SFPSS, TANF Eligible individuals In order to receive a support service payment, an individual has to meet both of the following criteria: • The individual must be one of the following people: » A TANF recipient who is either JOBS eligible or JOBS volunteer • A TANF-funded program recipient or non-TANF recipient who is: » A participant in the SFPSS Program » A disqualified individual if any of these payments are necessary for the person to re-engage in the JOBS program and end their current disqualification » Serving an IPV disqualification and is required to and is engaged in specific JOBS activities » An adult who, due to TANF time limits, is no longer receiving cash assistance but whose minor children remain on assistance; the adult is engaged in a JOBS PDP » An adult who is not in the benefit group due to being an ineligible non citizen, however they are a work eligible non-citizen • The individual has agreed to participate in an activity or set of activities as outlined in the PDP.