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783 Chapter 4:Working with families • Section 2: Engagement in the JOBS Program (07/2026) • Document the process and outcome on the Re-engagement Page in TRACS. • Do not apply a grant reduction. • Engage the participant in ongoing JOBS activities or schedule a JOBS appointment. • Finalize the Re-engagement Page in TRACS. No good cause determination, grant reduction The local re-engagement team determines the participant did not have good cause for missing an appointment or not participating in activities in the case plan. If the participant shows up to the re-engagement staffing and indicates they do not want to engage in the JOBS program continue with the disqualification. If they show and agree to engage follow the steps outlined in “No good cause, but no DQ” above. • Document the process and outcome on the Re-Engagement Page in TRACS; • Apply the outcome “DQ1 – JOBS Disqualification”; • Take the steps in ONE to apply the JOBS disqualification; • Finalize the re-engagement page; • Continue to attempt to engage the participant in JOBS program activities. When does the re-engagement process end? The re-engagement process ends when any of the following are met: • The participant agrees to engage in the JOBS program. The participant is considered successfully re-engaged in JOBS; • Efforts to re-engage are unsuccessful:
The participant clearly indicates the intent not to participate in the re-engagement process;
The participant has the ability to be engaged however they were unwilling to engage;
The participant refuses to take appropriate steps to address identified challenges to participation; or
The participant did not have good cause for not complying with a requirement of the program and the participant is able but unwilling to address the issue through activities to remove the challenges. • There is no appropriate activity available in which the participant may engage and/or there are no support services available to support engagement in appropriate activities. Ending a JOBS disqualification and restoring benefits JOBS disqualifications are applied independently to any JOBS-eligible individuals who do not participate in JOBS program requirements. In multi-parent households, more than one adult can be disqualified if the individual adults do not participate in JOBS program requirements. Click here for Program compliance. A JOBS disqualification ends and resets when: • The disqualified individual’s status changed to JOBS exempt or JOBS volunteer,