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698 Chapter 3:Processes and procedures • Section 4: Individual loss and restoration of benefits (07/2026) replaced up to the full value of the restored benefits. Issue a timely replacement of the value of the loss within ten days after the filing group reported the loss or within two working days of receiving a signed statement or affidavit. If the U.S. Department of Agriculture has issued a disaster declaration and the household is otherwise eligible for emergency SNAP benefits, the household cannot receive both disaster benefits and benefits to replace the value of lost food. Click here for examples: Negotiated check replacement procedures. Oregon Administrative Rule(s) 461-165-0230 — Replacing SNAP, REF, and TANF Program Benefits and EBT Cards Other resources SNAP Replacement Benefits *includes screenshots: SNAP Replacement benefits are often confused with Disaster SNAP benefits. This QRG clarifies the differences between the two and demonstrates how to issue Replacement Benefits in ONE. Subsequent action on payment alerts Business Security/Forgery Services will follow up on all payment alerts and close the check file if the original check is not paid/canceled within 60 days. If the original check is returned to the branch office or DPU, the branch (DPU, if the check was originally issued by them) will verify whether a replacement check has been issued: • If a payment alert and replacement have been issued, send the original check to the Business Security/ Forgery Services for cancellation. • If no payment alert or replacement has been issued, attempt to deliver the check to the payee. Send the original check to Business Security/Forgery Services for cancellation if it cannot be delivered to the individual or provider. Notify Business Security/Forgery Services immediately if: • The original check is given to the payee after a payment alert has been called in • A replacement check is issued after the DHS 0138A and the payment alert have been processed stating, “No replacement will be issued” or • Any business calls or writes to the branch about checks returned to them from the Office of the State Treasurer.