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609 Chapter 3:Processes and procedures • Section 1: Acting on reported changes (07/2026) but not the copay by entering the verification source in ONE as “verification hours only”). • If the new income will result in a lower copay or higher child care hours, ODHS|OHA will send a Request for Information (RFI) to update the case. If the caretaker does not respond, no action will be taken on the case and the income/ hours will remain the same. • ODHS|OHA will send a timely reduction notice because copay was zero during the AWS period. ODHS|OHA will not verify income and will only address income if the caretaker states it is lower or when income may be at or above the ongoing ERDC income limit. If the caretaker sends income verification and it would increase the copay, enter the new income record but choose “verification hours only” as the verification source. If possible, ODHS|OHA will only verify the hours to avoid adverse reduction to other benefits (e.g., SNAP verified upon receipt); ERDC copays do not increase even if higher income is verified. If the caretaker reports more hours or less pay, verification is required. The preferred method is a phone call to the employer or a letter from the employer. Employment or return to work date in certification month 11: When the caretaker reports new employment or return to work in month 11 of the certification period, the recertification for ERDC will still need to be completed in month 12. • If there is time for timely notice in the 11th month, the normal process outlined above will be followed; notice is given of benefit reduction for the 12th month. • If there is no time for timely notice in month 11, the case remains in AWS. • A recertification will need to be completed for benefits to continue beyond the end certification date or AWS (whichever is later). • If a current application has been received, ODHS|OHA will use that application. • If there is no current application and the caretaker states they did not receive one, mail an application or give options to download the application. • The recertification process should be completed as normal. Employment or return to work date in certification month 12 or one of the following three months due to AWS coding: When the caretaker reports new employment, returning to work in month 12, or returning to work after their certification end date but before the AWS end date, a recertification must be done. • If an application was received during the AWS period, ODHS|OHA will use that application. • If an application was not received, mail an application, or give information to download an application and follow the regular renewal process. Renewal application (Employment Related Daycare and Supplemental Nutrition Assistance Program Application — ODHS 7476) • A notice informing the caretaker that a renewal is due will be sent 45 days prior to the end certification date.