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165 (07/2026) Chapter 2:Eligibility • Section 3: Individual information • Prime numbers for all individuals • County (and zip code, if known) of physical residence • Coordinated Care Organization the participant chose in their residential county • Reason why the exemption is needed lf these steps are not completed, individuals will be enrolled in Marion County CCOs and will experience access­ to-care issues. Once CES adds the SAE in MMIS, they will manually enroll the person in their CCO choice in their residential county. Important: You must send a SAE extension request to CES at every subsequent renewal, as long as the ACP remains in effect. SAEs are only applied in MMIS for up to one year at a time. Always check MMIS to confirm an active SAE is in place for any ACP individual (Recipient Panel > Recipient Maintenance > Managed Care > MC Special Conditions). Note: lf the individual has a tribal status (HNA) and is requesting to remain on an open card, no communication to CES is required, as no CCO enrollment will automatically occur for this population. Other resources Address Confidentiality Program (ACP) and Do No Disclose (DND) Address Coding *includes screenshots: Includes guidance on when to use Address Confidentiality Program (ACP) and Do Not Disclose (DND) and provides address coding options for Oregonians who have safety concerns and meet the criteria for ACP and DND Client Enrollment Services (CES) & Client Services Unit (CSU): OHP Client Services Unit is the customer service center for all OHP/Medicaid recipients who assist with general questions about OHP medical and refer to Coordinated Care Organizations (CCO) as needed. OHP Client Services Unit and Client Enrollment Services are partners within member services, which manages all member CCO enrollment/disenrollment requests. Citizenship/non-citizen status Click here for Non-citizens. Different programs have different United States citizen and/or non-citizen status requirements. ODHS|OHA has discontinued use of the federal term “alien” in rules as ODHS|OHA is aware this term can feel offensive. ODHS|OHA also uses different terminology during interviews, narrations and conversations. An amnesty non-citizen is a person with permanent or unexpired temporary status who was admitted under either of the following provisions: • Section 245A of the Immigration and Nationality Act (referred to as 1/1/82 Residents); OR • Section 210 or 210A of the Immigration and Nationality Act (referred to as SAWs). Amnesty non-citizens and family unity cases meet the non-citizen status requirement only if they qualify per rule 461-120-0125. Effective July 1, 2006 all Medicaid applicants are required to declare AND provide documentary evidence that they are U.S. citizens or U.S. nationals. Applicants who state that they are not U.S. citizens or nationals, and who