If the individual contacts the social services official within the periods set forth in paragraph (2) of this subdivision, the individual shall be responsible for providing the social services official with reasons for his or her refusal or
(4) If the individual contacts the social services official within the periods set forth in paragraph (2) of this subdivision, the individual shall be responsible for providing the social services official with reasons for his or her refusal or failure to comply.
(i)If the social services official determines that the individual's refusal or failure to comply was willful and without good cause, the social services official shall issue a 10-day notice pursuant to the requirements of paragraph (3) of this#
(i) If the social services official determines that the individual's refusal or failure to comply was willful and without good cause, the social services official shall issue a 10-day notice pursuant to the requirements of paragraph (3) of this subdivision.
(ii)If the social services official determines that the individual's refusal or failure to comply was not willful or was with good cause, the conciliation procedure shall terminate.#
(ii) If the social services official determines that the individual's refusal or failure to comply was not willful or was with good cause, the conciliation procedure shall terminate.