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WTWCMS is a system available to local districts outside of New York City for employment program administration and client caseload management that provides local access to participation data and supports social services district operations, while also fulfilling federal and State tracking and reporting mandates. WTWCMS equips district staff with automated tools to improve program effectiveness, increase productivity, and enhance program management and monitoring capabilities. The NYC HRA makes SEAMS available to HRA engagement programs in New York City. SEAMS is a consolidated electronic case management system designed to track work development and other activities for the Career Services (CS) and Wellness, Comprehensive Assessment, Rehabilitation, and Employment (WeCARE) programs, to manage employability, wellness, and federal disability assistance for HRA's clients. Describe the State agency’s process for monitoring E&T providers’ program and fiscal operations. Include plans for direct monitoring such as visits, as well as indirect monitoring such as reviewing program data, financial invoices, etc. Venture V: OTDA conducts provider site visits at least twice per provider for each 5-year Program cycle. Vouchers for claims through the Venture V Program are submitted on at least a quarterly basis and staff perform desk audits of each voucher claim submitted for payment, including review of all supporting documentation. Contracted provider operations are reviewed to determine if participant eligibility was correctly determined and that services offered are allowable under SNAP E&T guidelines and under the established SNAP Venture V program guidelines. CMQA staff provide notice to the provider that they will be conducting an on-site or virtual review. For on-site reviews, 10-15 case records are selected at random. For virtual reviews, CMQA staff pre-select 10-15 cases choosing those with multiple milestones claimed when possible. All requested case records are submitted via encrypted email or faxed for review on the agreed upon date. Performance information and any correspondence including previous on-site visit summaries are reviewed prior to the review to assist in determining if the contractor is in compliance with contract terms. As part of the review, CMQA staff communicate with the program coordinator to discuss how the program is operating using the Review Guide and provide any technical or programmatic assistance needed. Review of case records commences using the Review Guide and the findings documented. CMQA staff holds an exit conference with the contract staff to discuss findings. The review of contracted providers also includes a confirmation of SNAP eligibility monthly before vouchers are approved. DHP: DOL communicates with providers using email and phone calls. DOL uses quarterly reports, and documentation provided with voucher submissions to monitor performance and fiscal operations. How frequently does the State agency monitor E&T providers’ program and fiscal operations? Daily Weekly Monthly Quarterly Bi-Annually Annually Other 1/29/26, 9:29 AM State Plan NY FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-nyfy26stateplan//index.html 21/312