Page 20
• A phone call while the participant is at the staff person’s desk to set up an appointment with a partner organization that is not co-located. • A referral form indicating which agency the participant is being referred to and including details regarding an intake appointment and services the agency will be providing to the participant. On-going coordination between the Employment Unit and the unit responsible for certification continues after the individual has been referred to participate in the E&T program. Communications involve information related to referrals, assessments, provider determinations, eligibility determinations, supportive services needs, progress in assigned activities, acts of non-compliance as well as conciliation and sanction outcomes. Describe the State's relationships and communication with intermediaries or E&T providers. OTDA operates the Venture V Program for SNAP participants. Awards were made on a competitive basis through a Request for Proposals (RFP) process. Awarded Venture V providers entered into a five-year contract with OTDA starting December 1, 2021, and ending November 30, 2026. This initiative is intended to enable an expansion of education and training services to low-income individuals receiving SNAP in New York. Staff at OTDA’s CMQA Bureau provide contract oversight and technical support for agencies participating in the Venture V program. CMQA contract managers routinely communicate with provider staff via email, phone calls and meetings as needed. CMQA staff conduct provider site visits at least twice per provider for each 5-year program cycle. Technical assistance is also provided on an as needed basis, either in person, via email, phone/conference call, or a combination of these. The State does not have intermediaries. Describe how the State agency shares new policies, procedures, or other information with the intermediary or other E&T provider. As new policy is developed and issued, OTDA provides this information to Ventures contractors and DOL to ensure they implement any needed changes in their programs and are aware of the impact. This communication occurs via email, phone calls and meetings as needed. Describe how the State agency, intermediaries, and E&T providers share participant data and information. Include the names of any MIS systems (or other modes of communication) used. OTDA makes available the Welfare to Work Caseload Management System (WTWCMS) to local districts which is described in detail in the section below. The New York City Human Resources Administration (HRA) makes the NYCWAY and SEAMS data systems available to HRA engagement programs in New York City. Additionally, participant information is shared through direct contact, email correspondence, or through shared systems where documentation is maintained in case records such as the Imaging and Enterprise Document Repository (IEDR). Districts utilizing IEDR are able to scan, index, and retrieve their documents by application registration number or case number. The system also provides the use of electronic case comments. Benefits of using the system include immediate availability of scanned and indexed case documents, secure document storage, one time submission of documents, simultaneous document access by multiple users, ability to retrieve documents cross district, role to allow sensitive case management, and off- site access by State users. If the State uses a MIS system, describe the E&T related data that is tracked and stored in those systems (e.g. referrals, noncompliance with program requirements, provider determination, etc.), and whether the system(s) interact with each other. 1/29/26, 9:29 AM State Plan NY FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-nyfy26stateplan//index.html 20/312