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31 assistance, or SNAP benefits or services you are receiving, or if there is an increase in the public assistance, medical assistance or SNAP benefits you are receiving, or if there is to be a change in the calculation of such assistance or benefits; or if you are told that you have received an over-issuance of SNAP benefits. (d) Procedures. These regulations set forth what you are required to do to have an action of a social services agency reviewed when you are denied public assistance, medical assistance, SNAP, or HEAP benefits or services, or when there is a discontinuance, reduction, or suspension in the public assistance, medical assistance, or SNAP benefits or services which you are receiving, or when there is an increase in the public assistance, medical assistance or SNAP benefits which you are receiving, or if you are involuntarily discharged from a tier II facility as defined in 18 NYCRR Part 900, or if the social services agency has not acted in a timely manner, or if there is a change in the calculation of such assistance or benefits, or if you are told that you have received an over-issuance of SNAP benefits; how to ask for a conference and fair hearing; how to exercise your right to have your public assistance, medical assistance, or SNAP benefits or services continued until a hearing decision is issued; how to request another hearing date if you are unable to attend the fair hearing on the day it is scheduled to be held; how to get an interpreter if you do not speak English or if you are deaf; and whom you may bring to a conference or fair hearing. (e) Decision. These regulations set forth what you should do if the social services agency which is a party to the fair hearing does not comply with your fair hearing decision. 18 NYCRR 358-1.3 Social services agencies. For social services agencies, these regulations govern the following: (a) notices to be sent to applicants and recipients of covered programs or services; (b) agency conferences; (c) information and documents to be provided to applicants/recipients, or their representatives, who have requested a fair hearing; (d) the fair hearing process; and (e) compliance with fair hearing decisions. 18 NYCRR 358-1.4 Effective date. Repealed, effective September 3, 2003. 18 NYCRR Subpart 358-2. Definitions