15 Training

15.1 Describe the training you provide for each of the following groups: a. Grant recipient Staff: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: PA/SNAP Institutes, online Training Modules, as well as in person training with OTDA Training staff and HEAP Program staff. b. Local Agencies: Formal training provided virtually, on-site, and/or formal training conference How often? Annually Biannually As needed Other, describe: On-site training How often? Annually Biannually As needed Other, describe: Employees are provided with policy manual Other, describe: PA/SNAP Institutes. Local Commissioner Memoranda (LCM), Information Letters (INF), and General Information System (GIS) Messages, Online Training Modules, and online Eligibility and Certification Training (ECT). c. Vendors Formal training conference How often? Annually Biannually As needed Other, describe: Vendor Webex meetings, Vendor update newsletter Policies communicated through vendor agreements Policies are outlined in a vendor manual Other, describe: 15.2 Does your training program address fraud reporting and prevention? Yes No If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.