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mail was returned and address the change at the next recertification. Do not close the case unless information has been received verifying that the customer has applied for SNAP benefits in another state, or an out-of-state address is provided. Note: Use of the individual’s EBT card out of state is not verification the customer has abandoned Nevada residency. 630 PROCESSING REQUIREMENTS 631 632 ACTIONS ON CHANGES Upon receipt of a change report, ensure the following actions are completed: ● Date stamp the reported change or report forms and any verification provided. ● Check inquiry to identify all related cases affected by the change. ● Transfer the information to the correct caseload, if the case is located elsewhere. ● Review the change to determine the effect on the household's benefits. ● Request verification required to update the case based on the reported change. When requested verifications are not provided, terminate assistance allowing for adverse action. If verifications are provided on or before the last day of the month, reinstate assistance. ● Document the reported change; the date the change occurred; and the date the change was reported. ● Calculate a budget (if applicable) ● Notify the household if benefits increase; or if benefits decrease or terminate. 634 MASS CHANGES The state or federal government initiates changes which affect all or a large number of households. Reporting these changes is not required. Mass changes generally occur in: ● the income eligibility standards. B-623.1 Division of Social Services CHANGES Eligibility and Payments Manual RETURNED MAIL 14 Aug 25 MTL 11/25