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TANF TANF TANF TANF TANF TANF TANF TANF SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP 2. AGENCY RESPONSIBILITY - THE SECOND 10 DAYS Changes resulting in: ● Decreases or terminations: The agency must act within 10 days of the change report date to affect the benefit change and issue the notice of adverse action. ● Increases: If the household does not provide sufficient information to verify the increase in benefits, no action will be taken until the information reported is verified. The agency will allow the household 10 days to provide the information. The household must provide the verification within 10 days of the agency’s request in order to be considered timely. • Incomplete change reports: If the household does not provide sufficient information to determine if the change will increase or decrease the benefits, no action will be taken until the information reported is verified. The agency will allow the household 10 days to provide the information. The household must provide the verification within 10 days of the agency’s request in order to be considered timely. 3. AGENCY NOTIFICATION - THE 13-DAY ADVERSE NOTICE PERIOD When a change results in a decrease or termination, the household must be sent a 13-day advance notice of adverse action. When counting the 13 days, weekends and holidays must be included; however, if this date falls on a Friday, weekend or holiday, the action must be taken the prior workday. To meet the advance notice requirements, the action to reduce or terminate benefits must be taken (posted) in the computer at least 14 days prior to the last day of the month, to ensure the computer-generated Notice of Adverse Action (NOAA) is mailed on time. If case circumstances require posting as late as the 13th day of the adverse action notice period, local print must be done to meet advance notice requirements. 4. AGENCY ACTION ON CHANGES The case manager must act timely on all changes making any necessary benefit adjustments for the appropriate benefit month(s). This includes action on all reported changes as well as changes discovered by the case manager or other staff regardless of the source. 620.1 CASE EXAMPLES FOR APPLYING THE 10*10*13 RULE (NOT ALL INCLUSIVE) The following are a few examples to show which benefit month(s) are impacted based on adverse action requirements. The statement of needs status AMPS screen reflects the adverse action date for each month. It is important to check the adverse action date before updating an issuance to ensure the action is taken in the correct footer month, allowing applicable adverse action. See manual section C-260, SNAP Adverse Action Dates. 1. Change decreasing benefits with enough information reported to affect benefits: On May 3rd, customer reports her husband has started a job effective May 1st, which pays $6 per hour, and he Division of Social Services B-620 Eligibility and Payments Manual CHANGES 14 Aug 25 MTL 11/25 APPLICATION OF THE SNAP 10*10*13 RULE