Page 4

TANF TANF TANF TANF TANF TANF TANF TANF SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP

618 HOW TO REPORT Household members or someone acting on their behalf may report changes ● in person; ● by telephone; ● by mail, fax or email; or ● on the Change Report Form 2584; Applications submitted to the Division are another method of reporting changes. Each application should be evaluated for changes that would affect ongoing benefits for other households, such as a household member moving out of one household into another household. 619 RECEIPT OF REPORTED CHANGES Households who report changes in person should have this information or verification date-stamped by the person who accepts the information. It is the household’s responsibility to prove they were in the office, if necessary. Therefore, they should make use of the logs located in all offices. Changes reported by mail or telephone acknowledged by a notice of decision if benefits are affected. Note: Receipt of third- party calls or verification reporting changes may also be used. Anonymous calls reporting changes need clarification and/or supporting verification before impacting eligibility/benefits. 620 APPLICATION OF THE SNAP 10*10*13 RULE Status Change Reporting Households must report changes in circumstances which affect their benefits while Simplified Reporting Households must only report if their household income exceeds 130% of the poverty level for their household size. The agency’s responsibility is to act timely on all changes reported by the customer, or discovered by the agency regardless of what type of reporter the household is. The household has ten (10) days to report, the agency has ten (10) days to act on the change by impacting the benefit and must notify the household of any changes to their benefits by allowing 13-day adverse action (unless adverse action is not applicable or is waivable). Note: Intake households must report changes that have occurred from the date of application through the date of interview at the time of the interview. To meet the advance notice requirements, notice of an action to reduce or terminate benefits must be posted in the computer at least 14 days in advance to ensure the computer-generated notice is mailed on time. If case circumstances require a local notice print, posting can be done on the 13th advance notice date. When counting the 13-day advance adverse action notification period, weekends and holidays must be included. Application of the 10*10*13 Rule 1. HOUSEHOLD RESPONSIBILITY - THE FIRST 10 DAYS Certified households must report required changes for their household within ten days from the date the change occurs or becomes known to the household. B-618 Division of Social Services CHANGES Eligibility and Payments Manual HOW TO REPORT 14 Aug 25 MTL 11/25