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TANF TANF TANF TANF TANF TANF

SNAP SNAP SNAP SNAP SNAP SNAP B-294 Division of Welfare and Supportive Services ISSUING BENEFITS Eligibility and Payments Manual EBT Dormant/Inactive Account Status 21 Oct 01 MTL 03/21 294

EBT DORMANT/INACTIVE ACCOUNT STATUS An EBT SNAP account which is not accessed by the household for three hundred sixty (360) days becomes dormant. The system automatically locks the account, which denies the household access to any benefits remaining in the household’s account. At this time, any pending debts are collected from the household’s account. The system will attempt to satisfy the debt with benefits remaining in the account and unresolved debt is retained pending further availability of benefits.

Unlocking the household’s account requires the household contact the office and may be reversed by EBT staff. Actions regarding a dormant account are entered into NOMADS, either automatically (I&R system [type 6 payment]) or by staff (CLOG).

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Official source

TANF TANF TANF TANF TANF TANF

SNAP SNAP SNAP SNAP SNAP SNAP B-294 Division of Welfare and Supportive Services ISSUING BENEFITS Eligibility and Payments Manual EBT Dormant/Inactive Account Status 21 Oct 01 MTL 03/21 294

EBT DORMANT/INACTIVE ACCOUNT STATUS An EBT SNAP account which is not accessed by the household for three hundred sixty (360) days becomes dormant. The system automatically locks the account, which denies the household access to any benefits remaining in the household’s account. At this time, any pending debts are collected from the household’s account. The system will attempt to satisfy the debt with benefits remaining in the account and unresolved debt is retained pending further availability of benefits.

Unlocking the household’s account requires the household contact the office and may be reversed by EBT staff. Actions regarding a dormant account are entered into NOMADS, either automatically (I&R system [type 6 payment]) or by staff (CLOG).