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TANF TANF TANF TANF TANF TANF TANF TANF SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP Allow the household an opportunity to resolve any discrepancy by providing proof or designating a suitable collateral source. 225 VERIFICATION AND DOCUMENTATION AT INITIAL APPLICATION /RECERTIFICATION / REDETERMINATION / REPORTED CHANGES (TOC) It is important to substantiate positive or negative allegations (e. g., income, resources, household size, living arrangement, separate food unit, relationship, residency, citizenship, etc.) claimed by the household through primary, secondary or other means of verification or a combination of verification methods. Cases selected for a federal Quality Control (QC) review must undergo reviewer verification of all basic elements of eligibility and anything which is unverified or conflicting. QC home visits and collaterals can be used as a source of verification. Verification of exempt resources and income must not be requested by the case manager. Use the following list to determine what type of verification/documentation is required for each eligibility factor. • Verify: Obtain actual proof of the situation such as collateral contact or hard copy documentation including paystubs, birth certificates, etc. • Document: Note in the case records the status or details • Interface: The information is available through the computer interface. • Discrepancy: Verify only if there is a discrepancy. • Countable: Income and/or resources used to determine eligibility. • Questionable: Verify the information only when it is questionable. • Customer Statement: Customer statement is acceptable verification. 225.1 Initial Application/Adding New Household Members (TOC) Eligibility Factor SNAP TANF Nevada Residency Customer Statement Customer Statement Identity of head of household and authorized representative (if any). Although a picture ID is preferred it is not required. Verify Verify Duplicate assistance and out-of-state benefits (includes FDPIR commodities) Verify Verify Household Composition Questionable Verify if Single Parent household. Verify two-parent (including step­ parent) households only when supportive information indicates Household composition is questionable. VERIFICATION AND DOCUMENTATION Division of Social Services Eligibility and Payments Manual 10 July 26 MTL 12/26 QUESTIONABLE INFORMATION A-220