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Nevada Division of Welfare and Supportive Services Energy Assistance Program Manual 200 APPLICATION PROCESSING
201 APPLICATION REQUESTS
The prospective applicant or their representative may request an application for energy assistance benefits by contacting any DWSS district office or designated intake site. A list of all DWSS district offices and Intake Sites can be found on the DWSS website at http://dwss.nv.gov. An Energy Assistance Application, Form 2824, will be mailed no later than the next working day following the day of the request. A. Applications Available on the Website EAP applications in English or Spanish may be downloaded from the DWSS website located at http://dwss.nv.gov. B. Application Assistance If an individual needs assistance filling out an EAP application form, a staff member or staff at a contracted Intake Site must assist. Any staff member who assists must initial the parts of the application they completed or sign the form showing they helped the applicant fill out the EAP application form. C. Submitting Applications A completed and signed EAP application may be submitted by mail, fax, or dropped off at any DWSS office, or contracted intake site such as; county social services, senior citizen centers, or community-based organizations. Completed applications submitted to a contracted intake site are sent to one of the two EAP offices for processing - (Refer to MS 1401).
D. Application Requirements
A completed application includes the name, date of birth and Social Security Numbers for all household members signed by the head of household with the following verification: I. Proof of identity for the head of household (such as a driver’s license, government issued I.D., school I.D. with picture, birth certificate, etc.) and; II. Proof of citizenship or legal status if the household member is born outside of the United States and; III. Proof of where the applicant lives: 1. A client’s statement on the application is acceptable verification of household composition and mortgage/rental expenses unless information known to the Division contradicts their statement then they must provide a complete copy of the applicant’s rental/lease agreement (listing all persons in the household) dated within the last 12 months, or 2. a copy of the applicant’s mortgage statement dated within the last 12 months and; MTL 01/24 June 25, 2024 - 1 - Section 200 – Application Processing