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Nevada Division of Welfare and Supportive Services Energy Assistance Program Manual 204 REAPPLICATIONS

Households determined ineligible for assistance may reapply for benefits by submitting a new application. Reapplications for benefits are made in the same manner as initial applications. Previous applications, records and eligibility factors must be reviewed and verified. Information used to verify eligibility factors may be pulled forward from a previous application if the information is less than thirty (30) calendar days old.

Documentation of eligibility factors not subject to change (i.e., identity, citizenship, address, etc.) can be pulled forward without limitation. 205 APPLICATION PROCESSING A. Receipt of an EAP Application (Form 2824) and Verifications All applications/verifications received by DWSS must be date stamped with the date the application and verifications are received. Applications faxed to DWSS with an accurate and visible received date on the document will be considered date stamped. B. Application Date The application date is the day DWSS (includes all DWSS offices) receives an EAP Application, Form 2824 containing the applicant’s and/or authorized representative’s name, address, and signature(s). By signing the application (digital and/or electronic signatures are acceptable), the applicant/authorized representative is certifying they have provided accurate and truthful information. If it is discovered they have provided misleading or inaccurate information, the case manager must evaluate the case for an IPV investigative referral by completing the table on I&Rs Referral Review Guide located at I:\I&R\Referral\EAP and emailing it to the appropriate I&R office. Refer to MS 1300, Claims and IPVs, for further information. An unsigned application is considered an inquiry and must be returned to the household for signature. Inquiries are not registered as applications in the EAP system. If a telephone number is listed on the inquiry application, attempt to call the household to let them know that the application will be returned and a completed application can be submitted via fax, mail, email or at one of the EAP intake sites.

The inquiries do not need to be recorded on a returned application log.

Note: A digital and/or electronic signature cannot be accepted for the Voter Registration form. MTL 01/24 June 25, 2024 - 3 - Section 200 – Application Processing