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DIVISION OF WELFARE AND SUPPORTIVE SERVICES Child Care Policy Manual 526.2 Overpayments If it is discovered the household reported untimely or failed to report a change, and they received benefits they were not entitled to, the case manager must evaluate for an overpayment of benefits and a possible IPV. When multiple changes are reported at the same time, the overpayment period must include all the changes. Determine the period of overpayment using the following method: 1) Determine the date the change was effective. 2) Add 10 calendar days for reporting the change. 3) Add 10 calendar days for updating the case. 4) Add 10 calendar days if advance notice is required. Refer to MS 532 regarding advance notice of an adverse action. 5) The resulting date is the first day of the overpayment period. Examples: • On 6/13 it was discovered the customer started receiving RSDI for two children effective 4/1. Verification is obtained from DWSS on 6/15 and the case is updated the same day terminating the case for excess income (over 85% SMI) effective 6/25 (advance notice of the adverse action is allowed). Allowing the 10 days + 10 days + 10 days, the effective date of the overpayment would be 5/2 through 6/25. • On 6/25 I&R reports the father of the customer’s child has been living in the household since the application date and does not have a purpose of care. Verification is requested and received on 7/3. The action to terminate the case is taken on 7/8 with 7/18 as the effective date of the termination. Since the case would have been ineligible due to the father of the child not having a purpose of care, the overpayment would be calculated from the first day benefits were issued. • It was discovered and verified on 5/15 that the only eligible child permanently left the household on 4/1. The case is closed on 5/16 not allowing for 10 days advance notification and the overpayment is calculated from 4/1 – 5/16. Note: Refer to MS 522.2 if there are multiple eligible children and some remain in the home. 530 NOTIFICATION TO THE HOUSEHOLD Customers must receive a Notice of Action when changes are made to their case, regardless of whether the benefits have been increased or decreased. Note: A new certificate must be issued for all Certificate cases with a change to benefits, schedule, or certification period. If the customer did not report timely or failed to report a change, a Timely and/or Accurately Reporting form (2184-WC), must be sent to the customer. If the customer fails to report or untimely reports after receiving form 2184, the case manager should evaluate whether the circumstance requires an IPV. Refer to section 700 for IPV information. 531 Notice of Action 500-Ongoing Case Management [8] MTL 01/24 July 1, 2024