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State Plan NM FY26 - Original Submission Page of 21 77 A minimum of two case reviews per provider representative per month are conducted jointly by the provider and E&T staff. Results are documented and reviewed during weekly E&T coordinator meetings to track trends and promote continuous improvement. Monthly financial invoices from providers are submitted and reviewed through SharePoint for accuracy and compliance. Additional fiscal and program performance data are provided by Deloitte, which supports reporting on the FNS-583 Quarterly Report and Outcome Measures Fiscal Report. These processes ensure consistent oversight, data integrity, and alignment with SNAP E&T program goals. The SNAP E&T program evaluates provider performance based on outcome measures outlined in each provider’s Scope of Work (SOW). Providers submit quarterly and annual performance reports, which are reviewed by E&T staff. Feedback and technical assistance are provided as needed. In addition, SNAP E&T staff conduct two monthly case reviews per Career Navigator to ensure quality, compliance, and progress toward participant goals. Key performance benchmarks include: For General E&T Providers: 80% of referred participants complete orientation, assessment, and an employment plan on time 80% reimbursement accuracy for participant reimbursements 65% of participants who complete a component gain employment 50% successful completion of an approved component (e.g., credential, certification, or skill gained) For Educational Providers: 35% of students are on track to complete their educational program on time 35% component or level completion rate 50% of reverse referrals enroll in the program How frequently does the State agency evaluate the performance of providers in achieving the purpose of E&T? Daily Weekly Monthly Quarterly Bi-Annually Annually Other