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State Plan NM FY26 - Original Submission Page of 19 77 • View the Initial Referral • Access to participant sensitive information • Complete Assessment • Complete Employment Plan • Participation Summary • Enter Case Notes • Schedule Appointments • Disenroll Participants If the State uses a MIS system, describe the E&T related data that is tracked and stored in those systems (e.g. referrals, noncompliance with program requirements, provider determination, etc.), and whether the system(s) interact with each other. APSEN Plus is NMHCA eligibility System that is used to determine SNAP benefits. During the application process, the eligibility worker screens for SNAP Work Requirements and explains the SNAP E&T Program. If the customer volunteers for the SNAP E&T program, the eligibility worker will update the logical unit of work with the ASPEN Plus. This will trigger a referral to WP for the SNAP E&T provider to start the case management. THE MIS system Work Path tracks and stores the following participation engagement, track, monitor for compliance, reimbursements and reports relating to SNAP E&T participants. Describe the State agency’s process for monitoring E&T providers’ program and fiscal operations. Include plans for direct monitoring such as visits, as well as indirect monitoring such as reviewing program data, financial invoices, etc. SNAP E&T has weekly meetings with all SNAP E&T providers to ensure training, cases and tools are up to date based on previous lessons learned and trends. Agendas are created ahead of time and all topics of discussion along with action items are listed to maintain accountability. These agendas are kept in a shared SharePoint site for tracking purposes along with the meeting notes. Both SNAP E&T and providers must complete monthly case reviews for accuracy. This data is tracked on a Case Review form and placed in a shared SharePoint. When a trend is discovered, the provider creates refresher training with staff during their power hour meetings on Mondays. Once a month by the 15th of every month the provider finance POC will provide the SNAP E&T Management Analyst with all invoices for the prior month via secured email. The SNAP E&T Management Analyst will then review the information, request clarification or send up the invoice, purchase order and transmittal for payment. Once a year NMHCA will schedule an ME with a selected field office and all SNAP E&T providers. Every entity receives a 30-day notice prior to the ME being held via a letter. The letter contains specific information and requests information from the entities such as cases to review, staff information for interviews, recorded calls and financial information. Along with the letter an agenda is provided. Once the 30 days are up, SNAP E&T conducts a hybrid ME. All interviews are typically conducted virtually; however, in person site visits are completed. After the team has completed their review, they provide all entities with a written report with findings and observations. Typically, a 60-day timeframe is provided for them to respond with solutions on how they will address or fix anything found to be negatively impacting participants or program outcomes.