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Page 10 of 12 § 10:71-2.3 Policy and procedure on prompt disposition and Gloucester County Bd. of Social Serv., OAL DKT. NO. HMA9985-14, 2014 N.J. AGEN LEXIS 546, Initial Decision (October 15, 2014). Cape May County Board of Social Services and Division of Medical Assistance and Health Services (Agency) properly denied an application for Medicaid benefits. The Agency extended the applicant's time to provide asset documentation far beyond the 60-day maximum in N.J.A.C. 10-71-2.3(a), but notwithstanding the Agency's generosity in affording the applicant nearly six months to provide the documentation, the applicant failed to do so by the deadline. The Agency was within its rights to set the deadline and hold the applicant to that date. J.B. v. Cape May Cnty. Bd. of Social Serv. and Div. of Med. Assistance and Health Serv., OAL DKT. No. HMA 6942-14, 2014 N.J. AGEN LEXIS 506, Initial Decision (August 22, 2014). Settlement agreement in which a county social services board agreed to review additional documentation provided by a Medicaid applicant was rejected by the agency director because the agreement relied on the subsequent submission of information with no explanation for the additional time as required by governing regulations. P.W. v. DMAHS and Ocean Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 01420-14, 2014 N.J. AGEN LEXIS 919, Final Decision (August 15, 2014). Passaic County Board of Social Services (PCBSS) incorrectly determined an applicant's Medicaid effective date pursuant to N.J.A.C. 10:71-2.3(b). Because of the applicant's dementia she was unable to place her house on the market or instruct her disabled son on what to and was in a situation prior to the appointment of a guardian, due to no fault of her own, that prevented her from making the property available and accessible to her. In addition, her property should have been excluded when counting resources to determine Medicaid eligibility under N.J.A.C. 10:71-4.4(b)6. The law excluded the house, based on the unavailability and inaccessibility of the asset at the time she entered the nursing home and applied for Medicaid and because of the legal rights of her disabled son who could reside in or sell the home, with proceeds from the sale placed in a Special Needs Trust for his care and upkeep. Because PCBSS accepted the application, processed it and determined eligibility, it should be equitably estopped from claiming the application was invalid. B.S. v. Div. of Med. Assistance and Health Serv. and Passaic Cnty. Bd. of Social Serv., OAK Dkt. No. HMA 09208-12, 2014 N.J. AGEN LEXIS 428, Initial Decision (July 23, 2014). Determination by a county board of social services (CBSS) denying a petitioner's request that she be found eligible for nursing home disabled benefits per N.J.A.C. 10:70-1.1 et seq. was affirmed. CBSS took the position that ineligibility was the proper outcome because petitioner not only failed to provide all documents requested by CBSS within the 45-day period described in N.J.A.C. 10:71-2.3 but that petitioner's submission was still incomplete on December 9, 2013, which was more than four months after the 45 day period had expired and more than six months after the date of the application. Moreover, the fact was that petitioner effectively had produced little to no information until she received the denial letter on December 9, 2009 and was inspired to make a real effort to provide the documents only after the denial was received. Such facts did not establish exceptional circumstances that would justify an extension of the applicable time limits. G.G. v. Ocean Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 1127-14, AGENCY DKT. NO. 1510041726-01, 2014 N.J. AGEN LEXIS 377, Initial Decision (June 27, 2014). A county board of social services (CBSS) had no alternative but to deny Medicaid eligibility to an adult who had severe dementia for whom an application for Medicaid have been made by the Office of the Public Guardian for Elderly Adults (OPG). Though it was quite clear that the adult's impairment was such that she could not help and that the guardian's efforts to elicit assistance from her family members had been unsuccessful, the fact was that the agency had already afforded OPG additional time beyond that prescribed by N.J.A.C. 10:71-2.3(a), which called for an application processing period of 60 days. Since adequate evidence had not been marshalled within the extended period, the Medicaid application was properly denied. J.D. v. DMAHS and Atlantic Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 3564-14, 2014 N.J. AGEN LEXIS 381, Initial Decision (June 26, 2014). A county board of social services and community development had no alternative but to deny Medicaid eligibility to an adult who had severe dementia for whom an application for Medicaid have been made by Senior Planning